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General Questions

How do vitamin patches work?

Our vitamin patches use transdermal absorption technology, delivering active ingredients through the skin and directly into the bloodstream. This method bypasses the digestive system, ensuring efficient absorption and effectiveness.

What certifications or quality standards do the vitamin patches meet?

Our vitamin patches meet the highest international safety and quality standards, including FDA, CE, and multiple ISO certifications such as ISO 13485, 22716, 14001, 45001, and 9001:2022. They also comply with SGS, BSCI, CPSR, MSDS, and California Proposition 65.

Product Composition & Storage Instructions

What ingredients are used in vitamin patches?

Our vitamin patches are crafted with natural, high-quality ingredients, free from harsh chemicals, parabens, latex, gluten, and synthetic fragrances. They are also vegan and cruelty-free.

How should I store the vitamin patches?

Keep our vitamin patches in their resealable pouch, stored in a cool, dry place away from heat, moisture, and direct sunlight. Avoid keeping them in bathrooms or other humid environments.

Do vitamin patches expire?

Yes, our vitamin patches have a shelf life of two years.

Product Usage and Application

Where should I apply vitamin patches?

For optimal results, apply our vitamin patches to clean, dry, and hairless areas of the skin. Common sites include the upper arm, shoulder, lower back, inner wrist, abdomen, or above the ankle. To avoid irritation, rotate the application site with each use.

How long should I wear vitamin patches?

Our vitamin patches are designed to be worn for up to 12 hours. Avoid exceeding this duration to prevent potential skin sensitivity.

Can I wear multiple vitamin patches at the same time?

Yes, though moderation is key. If you wish to use more than one vitamin patch, ensure they complement each other. Please consult your healthcare provider for personalized advice.

Can I shower or swim while wearing vitamin patches?

Our vitamin patches are not designed to be waterproof. We recommend removing them before showering or swimming to ensure proper adhesion and effectiveness.

What time of day is best to wear vitamin patches?

The best time to wear our vitamin patches depends on your needs. For energy or focus, morning use is ideal. For sleep support or relaxation, applying them in the evening works best.

What should I do if a vitamin patch falls off?

If a vitamin patch falls off, it is best to apply a new one to ensure optimal absorption and effectiveness. Make sure the application site is clean and dry before reapplying.

Can I cut vitamin patches to adjust the dosage?

Our vitamin patches are not designed to be cut, as doing so may compromise their effectiveness. The distribution of active ingredients is carefully calibrated for the full patch.

Safe Usage Guidelines

Are vitamin patches safe for children?

Our vitamin patches are thoughtfully designed for adults and are not recommended for use by children under 18 years of age unless specifically advised by a healthcare professional.

Can I use vitamin patches during pregnancy or breastfeeding?

We recommend consulting your healthcare provider before using our vitamin patches during pregnancy or breastfeeding to ensure safety for you and your baby.

Are vitamin patches suitable for individuals with allergies or sensitivities?

Our vitamin patches are free from most common allergens, like Gluten, Lactose, Sugar, and Latex, offering a safe choice for those with dietary restrictions and sensitivities.

What if I have sensitive skin?

Our vitamin patches are designed with hypoallergenic adhesive to minimize skin reactions. However, if irritation occurs, gently remove the patch using baby oil or rubbing alcohol. Discontinue use and consult a doctor if irritation persists.

Can individuals with medical conditions use vitamin patches?

If you have a medical condition, such as diabetes, hypertension, or thyroid disorders, we recommend consulting your healthcare provider before using our vitamin patches to ensure they are suitable for your specific needs.

Are there any side effects of using vitamin patches?

Our patches are designed to be gentle, with hypoallergenic adhesives and carefully selected ingredients. However, in the rare case you experience mild skin irritation, discontinue use and consult a healthcare professional.

Can vitamin patches be used on broken or irritated skin?

Our vitamin patches should not be applied to broken, irritated, or inflamed skin to avoid further discomfort or reduced effectiveness.

Do vitamin patches contain caffeine or stimulants?

Only our Wake-Up patches contain caffeine. All other vitamin patches are free from caffeine, ensuring they are suitable for use at any time of the day without causing jitteriness or sleep disturbances.

Are vitamin patches safe for long-term use?

Yes, our vitamin patches are designed for regular, long-term use as part of a wellness routine. If you have any concerns, consult your healthcare provider for guidance.

Order Management & Shipping Details

Can I track my order?

Yes, you can track your order. Once your order has been shipped, you will receive a tracking number via email to monitor its progress. For single items, the standard shipping method is non-tracked. For multiple items, tracking is included.

Where do you ship to?

We ship worldwide. Delivery costs and customs duties may apply depending on your specific country. Delivery times may vary depending on your location and shipping method.

What are your shipping rates?

Shipping is free for orders delivered to the European Union, United Kingdom, and United States. For other international destinations, shipping costs and any applicable customs duties will vary based on local regulations.

Can I modify or cancel my order?

Orders are processed promptly to ensure quick delivery. While changes may be possible if caught early, modifications are not always guaranteed once an order is placed.

How long does shipping take?

Domestic orders typically arrive within 1–2 business days. International shipping typically take 3–5 business days. Tracking information is sent via email once your order is dispatched.

Can I change my shipping address after placing an order?

If your order has not yet been processed, you can contact our customer support team to request a change to your shipping address. Once the order is shipped, changes may not be possible.

What happens if my order doesn’t arrive?

If your order doesn’t arrive within the expected delivery time, please contact our customer support team. We will investigate the issue and, if necessary, send a replacement or issue a refund.

Returns and Refunds

What is the return policy?

We offer returns within 30 days if items are faulty, damaged, or not as described. A full refund may also be available if you are not satisfied with our vitamin patches. Return shipping costs are the customer’s responsibility unless otherwise stated.

How do I start a return process?

To start a return, contact our customer support team with your order details. They will guide you through the process and provide the necessary return address. Returns are subject to our return policy.

Can I return an opened package?

We generally do not accept returns of opened or partially used packages.